Social Media Netiquette

Welcome to ProCredit Holding’s social media channels!

We’re glad you’re here and encourage you to use these platforms as an opportunity to engage in respectful and constructive communication. To ensure a positive and inclusive environment for everyone, please observe the following guidelines:

Our guidelines

• Be respectful – Treat others as you would like to be treated.
• Use appropriate language – Keep your tone polite and friendly.
• Give constructive feedback – Express criticism respectfully and with the aim of enabling improvement.
• Stay on topic – Refrain from making personal attacks or inflammatory remarks.
• Avoid all hate speech – We have a zero hate tolerance policy: Discrimination, threats, and offensive content (e.g. racism, sexism, violence, obscenity, etc.) will be removed immediately.
• Do not post spam or promotions – Advertising, political propaganda, and irrelevant links are not permitted.
• Protect privacy – Do not share personal data (yours or that of others) or misuse symbols and emojis.
• Follow platform standards – Follow the community standards of each platform in addition to our guidelines.

Moderation and responsibility:

• We reserve the right to delete content and/or block users who violate these guidelines.
• Users are responsible for their own posts – ProCredit Holding accepts no liability for user-generated content.
• Repeated or severe violations may result in exclusion from future discussions and reporting to the platform admins.

If you have questions or concerns about our platform moderation or content, feel free to contact our social media team directly via private message.