Whistleblowing system

The ProCredit group has defined principles and standards for its business activities, and for addressing environmental and social issues, and we are committed to adhering to them.

Our aim is to promote unbiased communication within the ProCredit group based on a shared understanding of our values and to create a professional working climate that fosters open and honest communication.

We therefore offer an open working atmosphere, which enables our employees to communicate directly with team leaders, Human Resources, Internal Audit, the Compliance Officer or Management. In addition, all ProCredit banks have whistleblowing systems that also allow for anonymous contact if grievances need to be addressed.

All employees and managers of the ProCredit group, as well as our customers, business partners and the general public, bear the responsibility for noticing and clearly addressing illegal, fraudulent or unethical behaviour.

If, in connection with our business activities, you wish to disclose information about actions that have been committed with criminal intent, such as criminal violations of our Code of Conduct, internal policies or procedures, or violations of applicable law, you may contact us at the following e-mail address:

PCH.whistleblowing@procredit-group.com

All reports of violations committed with criminal intent are investigated and handled in accordance with applicable internal procedures.